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A. A licensee shall provide sufficient equipment and personnel to adequately service the persons and property and to collect their solid waste in its assigned service area, and to otherwise meet the standards of equipment and service established by this chapter, the rules and regulations adopted hereunder, and applicable state law.

B. A licensee shall collect all solid waste from persons availing themselves of such service, provided such persons make such waste available in a manner consistent with the rules and regulations adopted hereunder.

C. A licensee shall not discontinue service to the service area or any portion thereof without giving at least ninety (90) days’ written notice of the proposed discontinuance of service to the City and to the customers affected, and receiving advance approval of the City Council prior to such discontinuance.

D. A licensee may refuse solid waste collection service to any customer if that customer refuses to pay for the service in accordance with the rate approved by the City Council; provided, however, in no event shall a licensee terminate said service without first notifying the customer in writing of such intention not less than seven days prior to the date of the proposed service termination.

E. The licensee shall participate in at least one annual city-wide special solid waste collection event as may be determined by the City.

F. Collection Receptacles. Regularly occurring bulk waste collection service must be provided by July 1, 2025. For all multifamily residential customers, collection receptacles must comply with the regional standards for collection receptacles by the following dates:

1. All receptacles ordered after July 1, 2022, must comply with the color standard below and must be labeled with the correct Metro-approved regional signage.

2. All plastic receptacles for garbage, acceptable recyclable materials, and yard debris and/or food scraps ordered after July 1, 2022, must contain at least thirty (30) percent post-consumer recycled content.

3. Garbage receptacles must be gray or black, acceptable recyclable materials receptacles must be blue, yard debris and/or food scraps receptacles must be green and source-separated glass receptacles must be orange by July 1, 2028.

4. Color standards do not apply to compactors and drop boxes. Used motor oil exempted from collection.

5. Yard debris is exempted from collection if no yard debris is generated on site or the customer meets one of the following conditions:

a. Uses a landscape maintenance firm that transports yard debris to a Metro-authorized facility;

b. Manages its yard debris on site such as composting or mulching;

c. Self-hauls its yard debris to a Metro-authorized facility;

d. Uses another preapproved method. (Ord. 2-2023 § 1 (Att. A), 2023; Ord. 7-2004, 2004; Ord. 4-1993 § 13, 1993.)