8.24.160 Customer responsibilities.
A. Customers who shall avail themselves of the solid waste collection services of a licensee shall be required to pay in regular fashion, the charges imposed by the said licensee for such services, based upon rates approved by the City Council from time to time.
B. Persons who become customers of the licensee shall be required to abide by the rules and regulations established by the City for the collection and disposal of solid wastes and for the collection of recyclable materials.
C. It shall be the responsibility of a residential customer to provide appropriate garbage cans or receptacles for the placement of solid waste materials to be collected by licensees unless other containers having the advance approval of the licensee and City are used. Garbage cans or receptacles for manual collection shall be sturdy, located on a solid level base, hold no more than thirty-two (32) gallons of material and shall weigh not more than sixty (60) pounds (gross loaded weight). They shall be provided with a close fitting lid with handle and be watertight in construction.
D. The customer shall provide safe access to the pickup point so as to be readily available to and not jeopardize licensees and employees supplying the collection service.
E. No person shall place hazardous or infectious waste in a garbage can or any solid waste container or box for solid waste collection or disposal by a licensee or the City without first obtaining written approval from the licensee or the City, as the case may be.
F. Business Recycling Requirement.
1. All businesses and business recycling service customers shall recycle as follows:
a. Businesses and business recycling service customers shall separate for recycling all paper, cardboard, glass and plastic bottles and jars, and aluminum and tin (metal) cans;
b. Businesses and business recycling service customers shall provide recycling containers for internal maintenance or work areas to allow for recyclable materials to be collected, sorted, stored, or both; and
c. Businesses and business recycling service customers shall post accurate signs or adhere labels where recyclable materials are collected, stored, or both that identify the materials that the business must source separate and that provide recycling instructions.
2. A business may seek an exemption from the requirement in subsection (F)(1) of this section if:
a. The business provides access to the City of Wood Village for a site visit; and
b. The City of Wood Village determines during the site visit that the business cannot comply with the business and recycling requirement because of space constraints or economic restrictions.
3. To assist businesses in compliance with this section, the City of Wood Village shall:
a. Notify businesses of the business recycling requirement;
b. Provide businesses with education and technical assistance to assist with meeting the business recycling requirement; and
c. Monitor and verify business compliance with the business recycling requirement.
G. Business Food Waste.
1. Applicability. This chapter applies to all covered businesses. A covered business is a business that cooks, assembles, processes, serves, or sells food or does so as service providers for other enterprises.
Covered businesses subject to the business food waste requirement include but are not limited to:
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Cafeterias and buffets |
Grocery retail |
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Caterers |
Grocery wholesale |
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Colleges and universities* |
Hospitals* |
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Correctional facilities |
Hotels* |
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Drinking places* |
Limited-service restaurants |
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Elementary and secondary schools* |
Nursing and residential care* |
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Food product manufacturing |
Retirement and assisted living* |
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Food service contractors |
Specialty food markets |
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Full-service restaurants |
Warehouse clubs |
*Only those with full-service restaurants or on-site food preparation or service are subject to this requirement.
2. Business Food Waste Requirement. Covered businesses must separate food waste from all other solid waste for collection. Food waste means waste from fruits, vegetables, meats, dairy products, fish, shellfish, nuts, seeds, grains, coffee grounds, and other food that results from the distribution, storage, preparation, cooking, handling, selling or serving of food for human consumption. Food waste includes but is not limited to excess, spoiled or unusable food and includes inedible parts commonly associated with food preparation such as pits, shells, bones, and peels. Food waste does not include liquids or large amounts of oils and meats which are collected for rendering, fuel production or other non-disposal applications, or any food fit for human consumption that has been set aside, stored properly and is accepted for donation by a charitable organization and any food collected to feed animals in compliance with applicable regulations.
Covered businesses must collect food waste that is controlled by the business, agents, and employees. This requirement does not apply to food waste controlled by customers or the public. At its discretion, a business may also collect food waste from customers or the public but must ensure that food wastes are free of non-food items. K-12 schools may also include student-generated food waste from school cafeteria meals but must ensure that food wastes are free of non-food items.
Covered businesses must have correctly labeled and easily identifiable receptacles for internal maintenance or work areas where food waste may be collected, stored, or both.
Covered businesses must post accurate signs where food waste is collected, stored, or both that identify the materials that the covered business must source separate.
Owners or managers of single or multi-tenant buildings containing covered businesses must allow or otherwise enable the provision of food waste collection service to lessees or occupants subject to the business food waste requirement.
3. Compliance Timeline. Covered businesses must comply with the food waste requirement as determined by the quantity of food waste they generate per week, on average. Implementation will begin with Business Group 1 and progress to Group 2 and Group 3 as set forth in the Metro Solid Waste Administration Rules. Covered businesses that demonstrate they generate less than two hundred and fifty (250) pounds per week of food waste are not subject to this requirement.
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Business Group 1 ≥0.5 ton (1,000 pounds) per week food waste generated |
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Business Group 2 ≥0.25 ton (500 pounds) per week food waste generated |
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Business Group 3 ≥0.125 ton (250 pounds) per week food waste generated and elementary and secondary schools |
4. Temporary Compliance Waivers to Covered Businesses. A covered business may seek a temporary twelve (12) month waiver from the business food waste requirement by providing access to a recycling specialist for a site visit and demonstrating that the covered business cannot comply with the business food waste requirement. Businesses must agree to periodic waiver verification site visits to determine if conditions that warrant the waiver are still in place and cannot be remedied in accordance with waiver criteria.
5. Enforcement of the Business Food Waste Requirement. A covered business that does not comply with the business food waste requirement may receive a written notice of noncompliance. The notice of noncompliance will describe the violation, provide the covered business an opportunity to cure the violation within the time specified in the notice, and offer assistance with compliance.
A covered business that does not cure a violation within the time specified in the notice of noncompliance may receive a written citation. The citation will provide an additional opportunity to cure the violation within the time specified in the citation and will notify the covered business that it may be subject to a fine.
A covered business that does not cure a violation within the time specified in the citation may be subject to a fine per WVMC 1.06.035.
H. Multifamily Residential Service Standards. For all multifamily residential customers, a minimum per unit service volumes must be provided according to the provisions below. All material streams are collected at least weekly. On call services are exempt from collection frequency and minimum per unit service volume requirements are as follows:
1. Garbage: twenty (20) gallons per unit per week;
2. Acceptable recyclable materials: twenty (20) gallons per unit per week;
3. Source-separated glass: one gallon per unit per week. (Ord. 2-2023 § 1 (Att. A), 2023; Ord. 3-2019, 2019; Ord. 4-2009 § 16, 2009; Ord. 2-2003 § 1, 2003; Ord. 4-1993 § 16, 1993.)